2. 4 streams max. Period. Can be 4 HD, 4 SD, this doesn't matter, just a max of 4 channels going at the same time. Anything recording counts toward this, watching recorded TV does not. You can pause live TV on any box. You can be limited to less if your wire distance to the VRAD is too long and you can't train at the highest profile.
I just called ATT to cancel my installation and they put the tech manager on the phone who insist its 8 stream total.
With my 5 tv streaming I can only record 3 shows while viewing TV but a max of 4 can be recorded.
This will work.
I would just hate for the tech to install then have to pull it out because its not so.
That tech manager was very mistaken.
I should clarify. The max number of
unique live TV channels is 4 channels. It doesn't matter, assuming you're on the highest profile, HD vs SD. On lower profiles, you get less HD channels, but you're still limited to 4 "live TV" channels.
For example, say you want to watch/record NBC, ABC, CBS and FOX at the same time.
1. You can watch NBC on one TV, ABC on one TV, CBS on one TV and FOX on one TV. On the 5th TV, you would have to watch recorded TV or the same channel as one of the other TVs.
2. You are recording NBC and ABC on the DVR. You can watch CBS on one TV and FOX on one TV. On the other 3 TVs, you would have to watch recorded TV or the same channel as one of the other TVs.
3. You are recording NBC, ABC, CBS, and FOX on the DVR. On all 5 TVs, you have to watch recorded TV or the same channel as is being recorded.
For all of these, if someone wanted to watch Cartoon Network, they wouldn't be able to without someone changing from NBC, ABC, CBS or FOX to Cartoon Network.
Here is AT&T's official explaination:
http://www.att.com/esupport/article.jsp?sid=KB401042&title=Understanding+U-verse+TV+streams#fbid=mdidjeQRxJXThank you for that information. I canceled my install and only then did the person on the other end agread that I would no be a good fit for their service. They claim they are working on it and she also reported everyone else that I talked to for retraining.
I was her 3rd call for the day with the same issue.