April 26, 2017, 05:45:47 PM *
Welcome, Guest. Please login or register.

Login with username, password and session length
   Home   Help Search Calendar Login Register  
Pages: [1]   Go Down
Author Topic: Reformatting and Install on a Dell  (Read 1437 times)
0 Members and 1 Guest are viewing this topic.
Gaming Trend Senior Member

Online Online

Posts: 1884

Lord of the Rutabagas

View Profile WWW
« on: October 22, 2004, 05:37:40 PM »

I was trying to help a friend yesterday and we were having a lot of problems.  He is running a fairly modern dell system, (I don’t know how old but the warranty is up) but he tried to reinstall Windows but ended up receiving numerous error messages stating that the hard drive usage had changed, or something to that regard, and that he should contact Dell.  The thing is after this I took him through a full reformat and we were still unable to fully install windows.  My question is does Dell do something to imprint their computers somehow so that regular users can’t work on them?  I’ve installed Windows numerous times and never had a problem remotely like this.
Gaming Trend Reader

Offline Offline

Posts: 199

View Profile
« Reply #1 on: October 22, 2004, 08:47:52 PM »

I work for a University and we only get Dells.  We always blow away the default Dell software and reinstall everything ourselves.  So there is nothing funny about the PCs preventing OS installs.

If you haven't done so you should delete all partitions on the hard disk when you're in Windows setup and then let Windows create a new partition from the resulting free space.

When exactly do these messages occur?  In Windows Setup?  Before that?  What is the exact message.  It could be a hardware problem.  The system should have come with a bootable diagnostics CD.  You can boot to that and run the tests to see if there is any hardware failure.

And if you have to I think you can still call Dell's tech support even if your warranty has expired.  If you need parts replaced you'd have to pay for that though.
Gaming Trend Senior Member

Offline Offline

Posts: 3409

View Profile
« Reply #2 on: October 22, 2004, 09:20:47 PM »

Just echoing egrudzin's info. I have a dell that I reformatted and reinstalled windows onto a week after I got it.

I also have another Dell that my dad brought home from work that's pretty old. That one didn't have any issues with a reformat either.

Xbox Live: Thin J
PSN: Thin_J
Gaming Trend Senior Member

Offline Offline

Posts: 1593

View Profile
« Reply #3 on: November 04, 2004, 04:03:56 AM »

Sounds like they just tried doing a reinstall, not a format and reinstall.  Many new dells come with another backup/tools drive/partiition that can cause problems.  Make sure to back anything needed up (files, etc..), then reformat before reinstalling.

Have a CD ready with AntiVirus +recent definitions, as well as Windows XP SP2 ready if your CD doesn't have SP2 integrated, if you possibly can.  Driver CD that came with the Dell is also mandatory (otherwise you might not be able to get a Network or modem driver going to get drivers and patches...

Pardon me, but that is a .... damn fine cup of coffee.
Pages: [1]   Go Up
Jump to:  

Powered by MySQL Powered by PHP Powered by SMF 1.1.20 | SMF © 2013, Simple Machines
Valid XHTML 1.0! Valid CSS!
Page created in 0.103 seconds with 30 queries. (Pretty URLs adds 0.032s, 2q)